Privacy policy
Last Updated: March 2025
Grown Alchemist Asia-Pacific Limited ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, protect, and handle your personal information.
1. INFORMATION WE COLLECT
We collect the following types of personal information:
• Basic Information: Name, email address, telephone number
• Account Information: Member account, password
• Usage Data: Website browsing history, product preferences
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
• Send product updates, promotional messages, and newsletters
• Improve our products and services
• Conduct market research and analysis
• Prevent fraud and ensure website security
3. DATA PROTECTION
We implement appropriate technical and organizational measures to:
• Protect your personal information from unauthorized access
• Ensure data security and integrity
• Regularly update security measures
4. INFORMATION SHARING
We may share your information with:
• Affiliated companies
• Marketing service providers
We will not sell your personal information to third parties without your consent.
5. YOUR RIGHTS
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your personal information
• Unsubscribe from marketing communications
• Raise privacy-related concerns
6. USE OF COOKIES
We use the following types of cookies:
Essential Cookies
- Shopping cart functionality
- Checkout process
- Customer login status
- Language preference settings
- Security verification
- Duration: Session period to 1 year
Functional Cookies
- Remember shopping preferences
- Save shopping cart contents
- Personalization settings
- Recently viewed items
- Duration: 30 days to 1 year
Analytical Cookies
- Google Analytics (for website traffic analysis)
- Page view statistics
- User behavior analysis
- Duration: Up to 2 years
Cookie Management
Browser Settings:
You can manage cookies through your browser settings:
- Modify cookie acceptance settings
- Delete existing cookies
- Set private browsing mode
Website Functionality Impact
Please note:
- Disabling essential cookies may affect basic website functions
- Shopping cart and checkout require essential cookies
- Member functions require relevant cookies to be enabled
Third-Party Cookies
Our website uses:
- Google Analytics
- Payment system related cookies
- Social media sharing functionality cookies
Automated Marketing
We use cookies for:
- Recommending related products
- Personalizing shopping experience
- Promotional information delivery
7. CHILDREN'S PRIVACY
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
8. POLICY UPDATES
We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated through website announcements or email notifications.
9. CONTACT US
For questions about this Privacy Policy, please contact:
Email: enquiry@grownalchemistapac.com
10. GOVERNING LAW
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region.
By using our website, you consent to this Privacy Policy.
